The tour guide was prompt, friendly, reassuring, kind and very knowledgeable.
Everything was as advertised, organised and better than expected.
Kibo Lodge was clean, bug-free, had good Wi-Fi in bar, restaurant and reception areas. All staff were friendly and helpful. The food was delicious buffets with lots of choice.
Safari was amazing; We saw loads of animals with a beautiful backdrop. It was our third safari so we know by comparison to South Africa and Malawi it is a good safari park.
Entertainment at the lodge was good, and there was a nice clean pool and a shop.
Most people in the UK book through travel agents but they are much more expensive - we chose to book online knowing there was a risk we don't know the website is legitimate... well it was and even before we left the UK we were in contact with Perfect Safari. We felt safe and very well looked after. We hope to come back soon and we will be booking our guide again Sammy because he made the experience magical!