Suran United States
Real quick e-mail reply since we contacted the agency. Affirdable safari packages that we could customize our plans. They took a good care of us during our safari there, including pick-up and drop-off services. Two thumbs up for the company.
Communication good and quick response
The driver always came on time - the game drives were just perfect and the driver was eager to show as much as possible. The accommodation was perfect except that the staff was "too eager" to make our stay at Ashnil perfect.
Sonja & Storey Lindsay Slovenia
Looking for a special East African safari?
Having been to East Africa before, we knew what we wanted to see and do. Hallmark Travel Planners had an existing program that could be modified to meet our desires. Working with Mr. Omondi via e-mail was pleasant and hassle-free and we did indeed experience the trip of a lifetime.
Hallmark Travel Planners utilizes experienced driver/guides knowledgeable in the wildlife, geography, people and cultures, of their respective areas. These guides treat you with consideration and respect and are anxious to ensure your safari is pleasant and fruitful. You want to stop in the middle of the road to take a picture and they will stop in the middle of the road while you get that perfect shot. You want to see a specific animal, they will find it for you, often “up close and personal”.
The accommodations selected for us ranged from an isolated tent camp to unbelievable African luxury with each location providing a unique atmosphere enhancing our safari experience. There were no bad choices, nothing second best. We thoroughly enjoyed each and every location.
We highly recommend Hallmark Travel Planners to anyone contemplating a trip to East Africa.
We ( 3 pax) booked a 3 days Safari to Masai Mara from Kisumu. Organisation was flawless with very quick responses to inquieries and in finding solutions. Everything went smoothly and was well organized. The driver/tourguide Lukas was an excellent driver and we never felt insecure even in crowded traffic. In the park he had an excellent knowledge of wildlife. He was also very interested in showing us as much as possible. The safari vehicle provided was the only thing which was not to our full satisfaction. For the safari it was fine, as it was an old but very robust 4WD bus with a push up roof and a very hard suspension. Which was the big disadvantage for the 6.5 hours road trip to and from the park. It would be wise to consider providing a better transport - including one with a fuctioning air condition - for the long distance drive and swich to the safari van only for its purpose. In total we had a nice experience, saw a lot of animals - of course the agency cannot be credited for that - but it must be credited for the very good organisation and the selection of the excellent driver-guide.